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Kessat Privacy Policy

Last Updated: March 2026

At Kessat, we are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard the personal and business information you provide when using our asset tagging services.

Information We Collect

To provide accurate tagging and inventory services, we collect the following types of information:

  • Contact Details: Name, business address, email, and phone number.
  • Asset Data: Descriptions of assets, serial numbers, locations, and internal tracking IDs.
  • Transaction Data: Invoices, payment history, and service dates.
  • Digital Data: IP addresses or cookies if you interact with our online portal or website.

How We Use Your Information

We use your data strictly for the purpose of fulfilling our service agreement. This includes:

  • Generating and printing physical asset tags.
  • Maintaining an asset register or database for your business.
  • Processing warranty claims and providing customer support.
  • Sending administrative updates regarding your account or service.

Data Security and Storage

We understand that asset data is sensitive business information.

  • Storage: Data is stored on secure, encrypted servers.
  • Access: Access to your asset registry is restricted to authorized Kessat personnel and your designated staff.
  • Physical Security: Any physical copies of asset lists collected by us are digitized and then secured and stored safely in an encrypted server.

Disclosure to Third Parties

We do not sell your data. We only share information with third parties when absolutely necessary, such as:

  • Freight Partners: To deliver your tags to the correct site.
  • Cloud Providers: For secure data storage and backup services.
  • Legal Requirements: If required by Australian law or to protect our legal rights.

Your Rights: Access and Correction

Under the Privacy Act 1988 (Cth), you have the right to:

  • Request a copy of the personal or asset information we hold about you.
  • Request that we correct any inaccuracies in your data.
  • Request the deletion of your data once our service contract has concluded (subject to legal record-keeping requirements).

Contacting Us

If you have any questions about this policy or how your data is handled, please contact our Privacy Officer at:

Email: info@kessat.com.au

Response Time: Please allow 5–10 business days for a formal response to privacy inquiries.